Terms and Conditions

1. Introduction

Welcome to Banzaara! These Terms and Conditions govern the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

2. Acceptance of Terms

By accessing, browsing, or purchasing from Banzaara, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website.

3. Products and Services

We strive to ensure that our products are accurately described, but please note that colors and details may vary slightly due to monitor settings or lighting conditions. Banzaara reserves the right to modify product details, pricing, or availability at any time.

4. Account Registration

To make a purchase, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

5. Ordering and Payment

All orders are subject to availability. Once an order is placed, you will receive an order confirmation email. Payment for all orders must be made in full at the time of purchase. We accept various payment methods, including credit cards, Dabit Crad, and other online payment systems.

6. Shipping and Delivery

We aim to process and ship orders within 3 business days. Delivery times may vary depending on your location and the shipping method selected. Banzaara is not responsible for delays caused by third-party shipping carriers.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns within 5 days of receipt. To initiate a return:

1. Eligibility: Items must be in their original, unused condition, with all tags and packaging intact.

2. Return Process: Customers are responsible for returning the item(s) at their own expense within the 5-day window. Once your return is shipped, please email the courier details (tracking number and courier service) to we@banzaara.com for our reference.

3. Refunds: Once we receive and inspect the returned item(s), we will process your refund. Please note that refunds will be issued in the original payment method.

If you have any questions or need assistance with the return process, feel free to reach out to us at we@banzaara.com.

8. Privacy and Data Protection

We value your privacy. Any personal information you provide will be used only to process your orders, enhance your experience, and for marketing purposes (if you consent). Please refer to our [Privacy Policy] for further details.

9. Intellectual Property

All content on our website, including images, logos, text, and product designs, is the property of Banzaara or our partners. Reproduction, distribution, or unauthorized use of any material is prohibited without express permission.

10. Limitation of Liability

Banzaara is not responsible for any direct, indirect, or consequential damages resulting from the use of our website or products. We make no warranties regarding the functionality or availability of our website or services.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be updated accordingly.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India/New Delhi. Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at we@banzaara.com.